Terms and Conditions
Welcome to the Lavi MD website ("Site"). Please review the following basic terms that govern your use of our Site. Your use of our Site constitutes your agreement to follow and be bound by these terms (the "Agreement").
REFUNDS AND RETURNS
Due to the nature of our products and applicable FDA regulations, we are unable to accept returns of any food, supplement, or health products. However, if you are not completely satisfied within 3 business days of receipt, please contact Lavi MD Customer Support at (844) 954-9300.
IMPORTANT:
You must contact Customer Service before shipping or refusing any product.
Customers are responsible for all return shipping costs, plus a $75 re-stocking fee.
If you receive damaged or defective merchandise, your sole and exclusive remedy is replacement at no additional cost. To request a replacement, you must notify us immediately upon receipt through the website or by calling Customer Service. You must provide details about the defect or damage, including date of receipt, shipping method, and any related information.
You agree that these are your only remedies, and you waive any further rights or claims for damages.
ACCEPTABLE USE POLICY
You agree to use this Site lawfully and responsibly. You may not use the Site:
To violate any applicable laws, including those related to unfair competition, false advertising, privacy, consumer protection, and spamming.
To infringe on copyrights, trademarks, patents, or other intellectual property.
To engage in libel, defamation, harassment, fraud, or wrongful disclosure of private information.
To post or transmit unlawful, obscene, threatening, hateful, or inflammatory content.
To introduce viruses, malware, or otherwise interfere with system operations.
To hack into, or attempt to gain unauthorized access to, other networks or systems.
Any misuse of the Site may result in termination of your access without notice.
SITE CONTENT
Unless otherwise stated, all materials on this Site, including text, graphics, logos, images, videos, and downloads, are the property of Lavi MD or its affiliates and protected under applicable copyright, trademark, and other intellectual property laws.
Content is provided for your personal, non-commercial use. You may not copy, reproduce, modify, sell, or exploit any part of the Site without our prior written consent.
USER SUBMISSIONS
All comments, feedback, suggestions, ideas, and other submissions (collectively, "Comments") submitted through this Site become the exclusive property of Lavi MD. By submitting Comments, you assign all worldwide rights, titles, and interests in the Comments to Lavi MD without compensation or obligation.
Lavi MD is under no obligation to keep Comments confidential or to respond to them.
COMMUNICATIONS
By using this Site, you agree that Lavi MD may send you emails regarding updates, changes, product information, promotions, or other relevant communications.
TERMINATION
This Agreement is effective until terminated by either you or Lavi MD.
We reserve the right to terminate your access to the Site at any time without notice if you breach any part of this Agreement.
Upon termination, you must immediately destroy any downloaded materials obtained from this Site.
PROFESSIONAL ADVICE DISCLAIMER
The information provided on this Site is for informational purposes only and is not intended as a substitute for advice from your physician or health professional.
The information, including about dietary supplements, has not been evaluated by the FDA and is not intended to diagnose, treat, cure, or prevent any disease.
Always consult your healthcare provider before starting any health or supplement program.
DISCLAIMER
This Site and all content are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
Your use of the Site is at your sole risk.
Lavi MD and its affiliates are not liable for any damages resulting from the use of the Site or from products purchased through the Site.
INACCURACY DISCLAIMER
We strive for accuracy but cannot guarantee that all information on our Site is complete, current, or error-free.
We reserve the right to correct any errors or update information at any time without prior notice.
GENERAL TERMS
We may modify, add to, or remove portions of the Site without notice. Your continued use of the Site after changes constitutes your acceptance of those changes.
If any part of this Agreement is deemed unenforceable, the remaining parts will remain valid and enforceable.
Failure by Lavi MD to enforce any provision does not waive our right to enforce the same or other provisions in the future.
COPYRIGHTS AND TRADEMARKS
© 2022–2025. All rights reserved.
Lavi MD, its logos, and all related marks are trademarks or registered trademarks owned by Lavi MD or its affiliates.
GOVERNING LAW
This Agreement is governed by the laws of the State of Florida, without regard to its conflict of laws principles.
Any disputes shall be exclusively resolved in the state or federal courts located in Palm Beach County, Florida.